Help CentreManagersManaging Barber Availability

Weekly schedules (the default pattern)

Barber availability is a weekly template: the hours a barber is normally working each day. You’ll set this in the admin portal under Availability, usually in a barber-specific view.

How barber hours differ from store hours

Store hours define when the shop is open. Barber hours define when a specific barber is available. A barber can start later, finish earlier, or have different days off — all while the shop remains open.

The booking page shows slots that are within both store hours and the selected barber’s hours.

Setting a barber’s weekly schedule

  1. Select the barber you want to edit.
  2. For each day, set start and end times (or mark them unavailable for that day).
  3. Save changes.

If your shop does staggered starts, this is where you model that — it prevents overbooking and improves wait-time accuracy.

What happens when barber hours are shorter than store hours

Customers can still book the shop during store hours, but they won’t see times for a barber who is unavailable. This is normal and expected.

Example

If the shop is open 9:00–17:00 but Jordan works 10:00–18:00, Jordan will only show slots 10:00–17:00 (or whatever overlaps). For the 9:00 hour, customers can book other barbers who start earlier.

Best practices

  • Set weekly availability first, then add blocks for one-off changes.
  • Keep display names consistent so customers can recognise their preferred barber.
  • Review availability after adding new staff or changing store hours.

Was this helpful?

Related: